FAQ's

1. What is Cratronic?

Cratronic is your one-stop shop for innovative and high-quality electronic gadgets. From personal tech to smart home devices, we provide products designed to enhance your everyday life.

2. How can I place an order?

Browse our collection, select your desired products, and proceed to checkout. Follow the steps to complete your purchase, and you'll receive a confirmation email shortly after.

3. Do you offer international shipping?

Yes, we offer international shipping to many countries. Please check our Shipping Policy or contact us at cratronic374 @ gmail.com for details about your location.

4. How long does shipping take?

Orders typically arrive within 5–10 business days . Processing times are usually 1–2 business days , and delivery may vary depending on your location and chosen shipping method.

5. How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. Use this number to check the delivery status on the courier's website.

6. What is your return policy?

We accept returns within 30 days of purchase for items in their original condition. For more details, please refer to our Return Policy or contact us directly.

7. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options. You can view the available methods during checkout.

8. What if I receive a damaged or defective product?

If your product arrives damaged or defective, contact us at cratronic374 @ gmail.com within 7 days of delivery. We'll assist you in resolving the issue promptly.

9. How can I contact customer support?

You can reach our support team at cratronic374 @ gmail.com . We're here to help with any questions or concerns you may have.

10. Do you offer warranties on your products?

Many of our products come with manufacturer warranties. Check the product description for specific warranty information, or contact us if you have questions.